Delivery & Returns
Please read the information below before placing an order.
Delivery
Delivery cost
£4.99
Where we deliver
United Kingdom
Dispatch time
Typically 1–3 working days after payment is received
Delivery time
Typically 2–5 working days after dispatch
Bank transfer orders are dispatched once payment has been received and matched to your order reference.
Important delivery notes
- Ensure your delivery address is correct before placing the order.
- We are not responsible for delays caused by courier networks, extreme weather or factors outside our control.
- If an order is returned to us due to an incorrect address, a re-delivery fee may apply.
Returns
No returns policy: We do not accept returns or exchanges for any products purchased.
By placing an order with Pebble Island, you confirm that you understand and accept that all sales are final. Please check sizing, colours and product details carefully before completing checkout.
Damaged or incorrect items
If your item arrives damaged or you believe you received the wrong item, contact us within 48 hours of delivery with your order reference and clear photos of the issue. We’ll review and advise on the next steps.
Need help?
Please include your order reference when contacting us so we can help faster.