Privacy Policy

Last updated: March 2026

1. Who we are

Pebble Island is responsible for processing your personal data. If you have any questions about this policy, please contact us via our contact page.

2. What information we collect

We may collect the following information when you use our website:

Name
Email address
Phone number (if provided)
Delivery address
Order details (items purchased, sizes, colours)
Payment reference information
Account login details (if you create an account)

3. How we use your information

We use your information to:

Process and fulfil your order
Send order confirmations and updates
Respond to enquiries
Maintain your customer account
Improve our website and services

4. Payment information

We accept payment via bank transfer only. We do not store your bank details. We may retain payment reference information to match incoming transfers to your order.

5. Legal basis for processing

We process your personal data under the following lawful bases:

Performance of a contract (to fulfil your order)
Legal obligations (such as accounting requirements)
Legitimate interests (such as website security and fraud prevention)

6. Data sharing

We do not sell or rent your personal data. We may share necessary information with:

Delivery providers (to fulfil your order)
Hosting providers (to operate our website)
Professional advisers where required

7. Data retention

We retain order information for as long as required for legal, accounting and operational purposes. You may request deletion of your account where legally permitted.

8. Cookies

Our website uses essential cookies to:

Maintain your shopping basket
Allow secure login
Improve site performance

These cookies are necessary for the website to function properly.

9. Your rights

Under UK data protection law, you have the right to:

Request access to your personal data
Request correction of inaccurate data
Request erasure of your data (where applicable)
Object to or restrict processing

To exercise your rights, please contact us via our contact page.

10. Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.